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what our clients say about us...

All photographs on this site are of our animal clients. All countries mentioned are destinations to which we have delivered animals. All species mentioned, we have handled.

When I first thought about bringing an English Mastiff puppy over from the UK to South Africa I was rather anxious about the logistics, the transit time and the stress of travel over such a distance. I seemed to spend as much time researching animal transporters as I did the breeders.

I found a lovely little mastiff from a wonderful breeder in Wales and, after communicating with many different animal transport companies, I found Animalcouriers. In all my dealings with them I found them professional, knowledgeable, prompt in all correspondence, and price competitive.

Animalcouriers booked the puppy onto the flight I specifically requested. They worked with the breeder to ensure that all documentation was in place and that the measurements for the travel crate were correct. They organised the travel crate and collected the puppy from the breeder in plenty of time to get him to the airport.

The puppy arrived remarkably vibrant and optimistic about starting his African adventure.

Many thanks to L and J for your professionalism and care.

Jodi (meet Teddy on our travel blog)

Mick has just called me from LAX to say that he has Digger & Holly and they seem lively and happy to see him. Just wanted to say a huge thank you for all you have done in looking after them both and getting them over to us safely! Our 2 children are so excited that they have rejoined the family. I will have no hesitation in recommending you and your company to everyone!

We will be in touch in 3 years time when we are coming home!!

Kind regards

Paula (meet Holly & Digger on our travel blog)

This is a note to say thank you so much for taking good care of Ruby and Coco.

They have soon settled back into Family Life. They don't seem at all stressed out with the journey which is obviously down to you taking good care of them and giving them lots of love when you were not driving.

Both Ruby and Coco are eating well, (back to Winalot), and at present after their morning walk, eating their chewies.

In their new home in Devon, we have found a brilliant walking place around fields and woods, which takes a good hours walk, which the love (picking up sticks and putting their heads in the grass sniffing).

Thank you for the twitter updates, they really helped to keep track on where they were on this long journey.

I will 100% recommend Animalcouriers.

All the Best

from Ruby, Coco, and Sam (see Coco on the journey)

I would like to thank you for the amazing updates on my cats, it was great to know what was happening along the way.

Just to let you know, the cats arrived safely and in fantastic condition, I have to say I was impressed with their handling in the UK. I could see that the cats had good care and were so much less stressed than I have seen in previous experience in cat travels, so thank you so much.

Liza

Thanks for getting both my cats to France safe and sound. Everyone I have dealt with in your organisation has been extremely friendly, efficient, patient and helpful and you provided an excellent service from the beginning of the process to the end. This has been quite a stressful time for myself and my family and you all helped to make everything that much easierThank you again

Marcia (meet Vito and Lily)

"We cannot thank you enough for all the fab pictures and emails and blogs and tweets -- what a great weekend we had from a very nervous Friday until we saw him at Olof and Mary's wonderful home.

"I cannot believe he has his own room with a real bed and Snoopy murals on the wall -- brilliant! Cannot wait until November when you go and collect him. I am now a self-confessed Animalcouriers travel blog addict!!"

Jane and Ray (read all about Canico's rescue)

Celia and I would like to thank you for transporting our family of 15 dogs and three (scabby) cats from North Cyprus to Chesterfield in the UK by road. The way in which the journey was carried out and your care and attention to our family on route was superb and your obvious love of animals shone through.

As you can imagine we were very apprehensive about the journey and our stress and worry levels were at an all time high. However your two or three Emails each day along with pictures of our family plus a commentary of the journey made it seem as if we were there with you, well we were with you in thought. We constantly checked the map to see where you were and which route you were taking and of course the nearer you got to the Channel the lower our stress levels dropped.

Our family are now in kennels near Chesterfield after their epic journey so once again we thank you for your care, devotion and most of all for taking exemplary care of our family, it was a pleasure to meet you both.

We hope we can meet again in the future.

Our warmest regards and best wishes to you both

Roger and Celia (see the Fowler troupe's journey on our travel blog)

Scat Cat and Tigger have settled in really well and we are very happy to have them with us again! Thank you SO much for helping us with their move and being very helpful all-round. I will make sure to recommend you to friends in future.
Many, many thanks
Trine (see Scat Cat and Tigger on our travel blog)

Gucci has arrived safely in Aus. I spoke to Spotswood and they said that she travelled well. Thank you so much for all your efforts. It is a traumatic experience to send a precious pet overseas. You have done everything possible to make the process a smooth one, even with the blood test fiasco. Thank M for looking after Gucci so well.
You have been so understanding. I would love to recommend Animal Couriers to any owner planning to relocate their pet overseas.
Annette
Cats arrived safely at my family's place in Canada :) I just want to thank you guys for all your help, it is very much appricated, and the cats say thank you too :)
Chris
Just to let you know Peanut has settled down after her adventures! She looked very healthy and must have really enjoyed being with Mary and Olof. Thanks for taking good care of her. She is very interested in exploring grass and carpets at the moment also she is eating meat!!!!!
Thanks once again for getting her to Wales without a hitch! It is certainly a first class service you provide. We will certainly recommend you.
Mar, Kim n Peanut

We went down to see our 'team' in quarantine last Sunday and they're all in really good form and have fully recovered from their trip - the dogs playing ball etc. Robyn at Pethaven said that they all were in good shape when they arrived and other than some water spillage in their boxes were virtually clean.
W
e'd all like to thank you very much for your time, care and patience in the transporting of our 'family' to New Zealand and would recommend your company without reservation to anyone needing to move their pets.
Gerard, Donna and James

We both want to say how glad we are we found Animal Couriers and decided to use you to transport Bella from Newcastle to southern France. As Bella has had such a traumatic time recently, it was important to know she was in safe hands and with people who not only transport animals but, very importantly, understand and care about them.
Bella has settled in well with her brothers and into her new home and, despite her disability, is enjoying showing off how quickly she can run!
You can read about Bella and the other rescued GSP's on what happened next on www.gsprescuesw.freeforums.org
Pat and Ged (see Bella on our travel blog)

What a ball of fire. Millie is doing great. We are crazy about her, the kid are the only ones who can keep up with her. I crated her last night with a hot water bottle and she was happy to go to sleep. This morning 5am I heard her chewing and playing with toys so I got up and fed her, she eats a lot for a puppy. I will take her for a drive today.

Once again thanks a million for looking after her, and give Amber a kiss from us for playing with her and being her chew toy. I will recommend Animal Couriers to everyone.
Karen (read Millie's story on the travel blog)

Thank you all for the excellent and very efficient and quick service that you provided to ensure my little hamster Patrick arrived safe and sound to his new home in Italy. I am very happy indeed with all the assistance and friendliness that we constantly received during the three days journey. Patrick had top quality treatment even staying in a hotel.. for those of you who may be thinking or debating how to send your beloved pet safely to another country, animal couriers is the perfect choice. Great work and a special thanks to the reliable driver who made sure Pat was warm and cosy during the trip!!
Suzanne, Livio and Patrick (Pat's story on the travel blog)

Your blog site is great! I will definitely recommend Animal Couriers to our friends with pets transiting to/from the US.
Thom (Casey flew from Denver to Oxfordshire)

If you have a bonus scheme, I would like to recommend Abi [our Agent in Spain]. She has been most helpful and a credit to your company.
Richard & Mary

What attracted me to Animalcouriers was the fact that they are a smaller outfit than usual and so every assignment they take on is dealt with on a personal basis. Everything was explained perfectly and plainly, I felt very confident and reassured.
Lin

I am recommending Animalcouriers to all who ask me for pet travel info. You were all so kind and helpful, despite all my problems (and there were many)!
Val

Thanks for all your help with getting everything arranged — you are a godsend.
Rod

You were great!
Jenny

Thanks for all your help, the three kittens arrived safe and well. Thanks for all your hard work and hope to be in touch with another job next year.
Margaret

Polly has reached her destination in Spain and is sunbathing as we speak! Thank you so much for all your help with the transport arrangements and for making the trip so easy to manage.
Julie

I can't thank you enough for the great job and care for Faust and Tara.
Caroline

We are so grateful for everything you have done for us. It was such a huge weight off our shoulders to know that Becks was going to be looked after by you. Thanks a million!
Marie and Pedro

Just a quick note to thank you for your excellent service and for bringing Blue to us safely. You are lovely people who obviously enjoy your job and love animals. I would have no hesitation in recommending your wonderful service.
David, Brenda and Blue

Many thanks for dealing with Wilbur's journey etc — he arrived here in New Zealand pretty much on time and is fine.
Jayne and Martin

Hi thank you all for getting my two baby Royal Pythons to me, both well and settling in. Your help and service was second to none, thank you so much for the quick response as well.
John

I just wanted to say thank you so much for all your organising and help getting my dog Rhondda to New Zealand. I was so impressed by everything at the Heathrow end, everyone was so professional and kind.
Lisa and Rhondda

The ease, care, professionalism and personal touch with which they handled my pets and the smooth operation of getting them to South Africa was impressive.
Lin

Just to say how very pleased I was with the service Animalcouriers provided to take my three precious goat kids to Ripon and Dundee. I am sure I shall be ringing you again next year.
Ruth

It's a daunting thing to entrust your beloved pets into the hands of someone else. Animalcouriers do it superbly because they are animal-lovers themselves. I couldn't have asked for a better company to not only airfreight my dogs but to lovingly look after them beforehand. It made the transition much easier for all of us.
Lin

We were so grateful — the dogs were obviously happy with you. I'm sure we will be needing you in the future!
Jenny

Just wanted to say Thank You for treating my cat so well when you picked him up and delivered him to the airport. Everyone I dealt with on the phone or internet was not only helpful but friendly and caring too! I promise to reccomend you to anyone with a pet to ship.
Clair

Many thanks for your help and kindness to my Persian cats to make the journey bearable for them.
Pauline

Winston arrived in great form and on time and in a palatial box. Thank you for arranging it all so well.
Vikki

Bless you and thank you very much. If ever needed I will be back to you.
Vi

Cheers for your help getting my cat to Australia. I'll be recommending you.
Steve

Just wanted to say a big Thank You for looking after my cat Alfie.
Christine

Just to let you know that Ally arrived safely in Malaga. Everything went according to plan at the airport and we had no problems with documentation or any other hitches. Thank you for all your help.
John

Just a line to thank you for delivering Stella safely to Sweden. She has settled in well with my other dogs and her trip doesn't seem to have upset her. I would certainly be happy to use you again.
Philip

Tigger arrived at Toulouse safe and sound. Thank you for all your help over the last couple of months. I shall certainly recommend your company to anyone who asks.
Anne

I would like to say a huge thank you to you all for the safe arrival of Harvey in Spain. He obviously was a big hit with you all and maybe you will understand why I was so concerned about his travel arrangements — he is a huge softy, isn't he? He has settled in so well and I am sure part of that is down to you.
Tracy

We are very pleased that the goats landed in Bamako. We would like to thank you very much for your hard work. Fortunately all the goats came OK to Mali and they are thriving now. We take you for a reliable partner and think highly of your company. Thanks a lot once more.
Jiri

We'd been dreading the journey with the cats in the car after packing up our London house and arriving in France before our furniture did. It was a stressful enough time without worrying about the impact our decision would have on the cats. As soon as we heard about Animalcouriers and talked them our decision was made. It took the stress out of the move for both us and the cats!
Annie

I just wanted to thank you all for your help with transporting Mia to the USA for us. You helped us out hugely with this and provided such an excellent service.
Darren

Thank you for your excellent service. The cats arrived safely in Detroit.
Mark

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